IMPACT sales training or sales training program is designed to help sales professionals achieve sales success for themselves or their organization. IMPACT sales training programs help develop sales skills and techniques needed to approach cold leads, create new sales opportunities,…
What is Customer Satisfaction? Customer satisfaction is the degree of happiness and satisfaction that your customers obtain from the products and services that you deliver. In order to understand their customers, companies need to constantly examine the interactions of customers…
What is ISO 22317? This international standard is a technical specification which provides detailed guidance on how to establish, implement, and maintain a Business Impact Analysis (BIA) process. It does not suggest a uniform process for performing a Business Impact…
ISO 45001 Training Courses & Certification What is ISO 45001? ISO 45001 is a newly developed international standard, which outlines the requirements for occupational health and safety. The standard is applicable to organizations of all sizes, whose aim is to…
What is ISO/IEC 17025? The term IEC stands for International Electrotechnical Commission which in cooperation with ISO creates the specific system for global standardization. ISO/IEC 17025 is an international standard for testing and calibration laboratories. It was established with the…
What is ISO/IEC 27701? ISO/IEC 27701 standard is published in August 2019, and it is the first international standard that deals with privacy information management. The standard will assist organizations to establish, maintain and continually improve a Privacy Information Management…
What is Health, Safety and Environment (HSE)?Health, safety and environment (HSE) refers to a branch, or department, within a company that is responsible for the observance and protection of occupational health and safety rules and regulations along with environmental protection.…
What is ISO/IEC 29100? ISO/IEC 29100 provides a high-level framework for protecting the Personally Identifiable Information (PII) that is within Information and Communication Technology systems (ICT). This privacy framework provided by ISO/IEC 29100 applies not only to organizations but also…
What is ISO 50001? As an international standard, ISO 50001 specifies the requirements for organizations to develop, implement, and improve Energy Management Systems. This allows organizations to follow a specific framework that helps them achieve continual improvement in energy performance,…
What is Disaster Recovery? Disaster Recovery includes policies and procedures aimed at protecting an organization from human or naturally triggered disruptions on the IT infrastructure. It plays a significant role in the prevention of data losses, financial consequences, loss of…