Course lists

Certified Forensic Investigation Professional

International Institute of Certified Forensic Investigation
Professionals USA, Inc. (IICFIP).
IICFIP is the world’s unique and premier professional membership organization that not only brings together forensic investigators but also provides forensic investigation skills training to all that are interested in forensic investigation profession. Her members in various parts of the globe are well equipped to carry out effective forensic investigations in business organizations, governments and other situations requiring forensic investigation skills. It is an Institute that caters for the networking of all investigation professionals like internal investigations, fraud audit, practicing CPAs, CCAs, CAs, ACCA Corporate Security, criminal investigations, forensic accounting practice, computer and digital forensics, and forensic investigators.
IICFIP has good networks of members, accredited training centres, and affiliates around the world. All these work and cooperate as a team in the promotion of excellence in forensic investigation skills globally.

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Computer Forensics Trainings

What is Computer Forensics?
Computer Forensics, also known as Cyber Forensics refers to the analysis of information in the computer systems, with the objective of finding any digital evidence that can be used for legal proceedings, but also to discover the cause of an incident. Computer forensics is the process of extracting data and information from computer systems to function as digital evidence for civic purposes, or in most cases to prove and legally impeach cybercrime.

The purpose of computer forensics is to provide forensic practices, legal processes, and ethical principles to assure reliable and detailed digital evidence that can be used for the courtroom needs. The objective of computer forensics is to guarantee a well-structured investigation and a follow-up of processes in order to resolve incidents and malfunctions in an organization.

Why is Computer Forensics important for you?
A forensics process is applied after the cyber attack or incident has occurred in order to collect and analyze the data to determine what happened, how did it happen and why did it happen? Computer forensics can be used as a tool to exploit backdoors that should be patched. A computer forensics investigation is a proficient mechanism that allows organizations’ to rationalize their time and immense financial impacts.

An internationally recognized computer forensic professional will be able to provide a detailed investigation of computer systems and assist the law enforcement authorities. Computer forensics’ provide you with the advantage of learning and practicing the latest comprehensive security methodologies of network systems, encryption technology, file operating systems, and criminal science.

Benefits of Computer Forensics
By becoming Certified Computer Forensics Professional you will be able to:
Understand the role of computer forensics in the business world.
Support an organization to prevent incident occurrence
Learn the prime forensic skills that can be applied in different situations.
Improve your forensic techniques and tools to identify and respond to cybercrimes.
Become an internationally recognized digital forensic professional
Computer Forensics Examiner

How do I get started with Computer Forensics Training?
You are about to take one of the most required training courses in the field of IT security. The IMPACT Computer forensics comprehensive training will provide you with outstanding skills that will help you to enhance your professional career. Our trainers are here to make sure that you achieve the goal of becoming a global Certified Professional on Computer Forensics.

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Certified Computer Forensics training courses available
The available IMPACT program of Computer Forensics provides training courses that will assist you in learning the key concepts and practices involved in computer forensics processes. Check below to find the training course that suits you best.

Computer Forensics Introduction
Introduction Computer Forensics Processes

Computer Forensics Foundation
Become acquainted with the best practices of Computer Forensics Processes

Lead Forensics Examiner
Master the Computer Forensics Processes

Customer Satisfaction Traninigs

What is Customer Satisfaction?
Customer satisfaction is the degree of happiness and satisfaction that your customers obtain from the products and services that you deliver. In order to understand their customers, companies need to constantly examine the interactions of customers with the products and services that they provide for the purpose of identifying the sources of customer dissatisfaction. Organizations that operate in different fields, therefore, need to identify their customer expectations, gather and analyze customer data, pinpoint areas that need improvement, and regularly monitor customer satisfaction rates.

Why are Customer Satisfaction Trainings important for you?
Customer satisfaction needs to be a priority for companies that want to maintain their competitive edge, make profits, and take more informed decisions. By giving viable measurement and analysis to the customer satisfaction data, one improves the products and services offered to the customers and builds long-term relationships with them. This in turn leads to good company references, referrals, greater business opportunities and more happy customers.

By obtaining a Customer Satisfaction certification, you will be able to show your commitment towards improving customer services, as well as demonstrate to the stakeholders that you are taking the necessary measures to continually monitor, measure, and improve customer satisfaction. In the long-run, this will enable you to reduce the number of complaints and establish a pool of happy and loyal customers.

Benefits of Customer Satisfaction Trainings
By becoming certified with Customer Satisfaction, you will be able to:

Understand customer expectations
Improve processes by initiating corrective actions based on the feedback received from data gathering
Remove the causes of complaints
Develop the skills needed to improve customer expectations
Enhance your brand’s/ organization’s reputation
Attract new customers
Increase sales and profitability
How do I get started with Customer Satisfaction Trainings?
If you are willing to embrace the challenge of obtaining the Customer Satisfaction certification, our experts will ensure that you have a valuable and worthy experience. We ensures that your needs will be met throughout your journey of becoming part of the global network.

Certified Customer Satisfaction Training courses available
Learn more about Customer Satisfaction by attending the Customer Satisfaction training courses. Chose from one of the options below, that suits you and your career best.

Customer Satisfaction Foundation
*The Customer Satisfaction Foundation training course is currently under development and will be available soon.
Lead Customer Satisfaction Manager
Master the management of Customer Satisfaction based on ISO 10004.



IMPACT Diploma in Business Management and Leadership courses Provide an in-depth knowledge and understanding of methods, theory and application in management and leadership. The students will be encouraged to use forms of management and leadership reasoning in a variety of context and will acquire a range of cognitive and transferable skills relevant to present and future employment and/or future studies.


After this programme, you will be able to:

fast-track your development as first-time manager with your new knowledge and skills
communicate more effectively with every level of your organisation
steer your team successfully towards a common goal
further align your internal and external stakeholders and shareholders
understand core managerial and leadership competences and use practical tools for ongoing success
use academic reasoning in your daily operations
make decisions and moves with more confidence, personally and professionally
Programme Structure

Business Finance
Business Law
Organisational Behaviour
Managerial Accounting
Operations Management
Supply Chain Management and Logistics
Entrepreneurship and Business Development
Total Quality Management
International Management
Analytical Methods for Decision Making


The Diploma in Business Management and Leadership is designed to be completed in 4-6 Months. It could take less time depending on how much transfer credit you receive.

Upon successful completion of the Diploma in Business Leadership and Management program, Students will be eligible to apply for the Graduate Membership of the Chartered Institute of Management and Leadership USA and will be eligible to undertake further studies in a business degree program with our partner institutions.

Digital Transformation

What is Digital Transformation?
Digital transformation has helped organizations across different industries in achieving long-term growth and productivity. An effective digital transformation strategy helps avoid problems during transition and after implementation. A successful digital transformation requires appropriate technology and competent people. A digital transformation officer is crucial during the digital transformation of an organization.

Certified digital transformation officer training courses are suitable for everyone working in or seeking to work in a digital transformation field. A CDTO is an individual competent in using, implementing, and managing digital transformation technologies such as blockchain, artificial intelligence, big data, cloud computing, and the Internet of Things (IoT).

Why is Digital Transformation important for you?
The majority of industries have already started digital transformation, as it offers agility, flexibility, and easy growth. The fast adoption to digital transformation demands the role of a digital transformation officer.

By becoming a certified digital transformation officer, you will introduce yourself to the digital transformation roadmap and acquire comprehensible knowledge on emerging technologies that help meet the changing business needs and expand the digital innovation landscape.

Digital transformation is utilizing new business cases. That is why a CDTO is a key role that organizations need to change their processes and enable better decision-making and customer experiences. A certified digital transformation officer is able to take advantage of key technologies such as artificial intelligence and cloud computing to provide insight into the habits and preferences of customers. This way, an organization can adapt its business and processes to make the most of these technologies.

The Benefits of Digital Transformation Certification
A Digital Transformation certificate demonstrates that you are able to:

Establish and manage the digital transformation strategy of the organization
Acquire knowledge on digital transformation technologies, including cloud computing, blockchain, artificial intelligence, big data, and Internet of Things (IoT)
Implement new digital channels, products, and digital transformation technologies
Integrate digital transformation technologies to the business processes of the organization
Improve business operations and processes
By attending the Certified Digital Transformation training courses, you will acquire knowledge on:

How do I get started with Digital Transformation Training?
We aim to help you develop your professional knowledge and ability to apply and manage digital transformation technologies and strategies within the organization. Our experts are willing to help you with the certification process.

Contact us to begin with the first step

Certified Digital Transformation Training Courses Available
Learn more about the role of the digital transformation officer by attending the Certified Digital Transformation Officer training course.

Disaster Recovery Trainings

What is Disaster Recovery?
Disaster Recovery includes policies and procedures aimed at protecting an organization from human or naturally triggered disruptions on the IT infrastructure. It plays a significant role in the prevention of data losses, financial consequences, loss of trustworthiness and organizational reputation. A Disaster Recovery Plan includes the measures that an organization should take to swiftly recover its IT systems.

Why is Disaster Recovery important for you?
Having the necessary expertise to support an organization in implementing, maintaining and managing an ongoing Disaster Recovery Plan guarantees you professional recognition. Acquire your essential and fundamental skills in Disaster Recovery and help your organization develop procedures, plans, and recovery processes. Being certified against Disaster Recovery demonstrates your determination to achieve a certain level of professional competence in the industry.

Benefits of Disaster Recovery
The benefits that you will gain upon the successful completion of the Disaster Recovery certification include the following:

Strengthen your personal capability to conduct a DR project
Acquire the necessary expertise to help an organization in implementing Disaster Recovery practices
Help an organization meet its business objectives regarding Disaster Recovery
Gain an internationally recognized certification
Secure data and hardware
Increase your reliability
Minimize risk
Disaster Recovery

How do I get started with Disaster Recovery Training?
Selecting the appropriate training and certification body can be challenging. Our training is uniquely designed to meet individual and organization needs. With the help of our professionals, you will be able to expand your knowledge, succeed, and most importantly be recognized worldwide.

Contact us to begin with the first step

Certified Disaster Recovery training courses available
If you are eager to take your expertise one step further, We offers the right training for you. Acquire more knowledge about Disaster Recovery through our training course. Find below the training that best suits you:

Disaster Recovery Introduction
Introduction to Disaster Recovery Plan

Disaster Recovery Foundation
Become acquainted with the best practices in Disaster Recovery Planning

Disaster Recovery Manager
Understand the implementation and management of Disaster Recovery Services

Lead Disaster Recovery Manager
Master the implementation and management of Disaster Recovery Services

Emotional Intelligence

What is Emotional Intelligence? Emotional Intelligence is the ability to recognize your emotions, understand what they're telling you, and realize how your emotions affect people around you. It also involves your perception of others: when you understand how they feel, this allows you to manage relationships more effectively. Emotional intelligence (EI) forms the juncture at which cognition and emotion meet, it facilitates our capacity for resilience, motivation, empathy, reasoning, stress management, communication, and our ability to read and navigate a plethora of social situations and conflicts.

Executive Leadership Development

The IMPACT Executive Leadership development training equips you with the leadership skills to be an influential leader who drives business results, overcomes strategic challenges, and cultivates high performance.
Executive Leadership Development prepares you to analyze critically, lead confidently, and articulate strategically. The program is uniquely structured, with three weeks of live online faculty-led content and one-on-one coaching sessions. This program helps leaders from multiple sectors to answer this complex question, and empowers them to drive change within their organizations. By examining personal motivation and purpose, and aligning with the purpose of the organization, participants will be equipped to successfully navigate the challenges and dynamics of leadership.

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General Data Protection Regulation (GDPR) Training Courses

GDPR — Certified Data Protection Officer
What is General Data Protection Regulation (GDPR)?
The General Data Protection Regulation (GDPR) is a regulation that will enforce a stronger data protection regime for organizations that operate in the European Union (EU) and handle EU citizens’ data. GDPR constitutes the protection of personal data of employees, customers and others. In case organizations fail to comply with this regulation, they will be subject to heavy fines and damaged reputation. Considering that personal data represents critical and sensitive information that all organizations should protect, such a regulation will help put in place appropriate procedures and controls to prevent Information Security breaches. By May 2018, all organizations that operate in the EU should comply with this regulation.

Why is the General Data Protection Regulation important for you?
Considering that data breaches have become highly sophisticated in the recent years, the need for data protection has increased as well.

Information Security is crucial to the success of any organization since it deals with the protection of sensitive data from unauthorized access, use, replication and destruction. As such, organizations should put in place measures and controls to manage and diminish Information Security risks and comply with GDPR requirements. In case organizations fail to comply with the GDPR requirements, the penalties can reach up to 2% of an organization’s annual turnover. Also, in case of more serious infringements, the penalties can amount to 4% of an organization’s annual revenue. The implementation of a Privacy Framework, on the other hand, will allow professionals to develop and implement reliable controls that are generally accepted.

Becoming a Certified Data Protection Officer will enable you to acquire the necessary expertise to understand the risks that could have a negative impact on your organization and implement the required strategic responses based on the GDPR best practices, requirements and principles.

What is GDPR Certification?
Being GDPR certified means that you are legally compliant with the new European Union’s Data Protection Regulation (GDPR). GDPR training gives the green light to professionals to receive certification from legitimate certification bodies to prove both to the EU and clients that they are in line with the GDPR.

GDPR certification is crucial if you are interested to be equipped with the necessary knowledge to keep your business compliant and ahead of your competitors as well as assure your customers that you respect their data privacy. This course will teach you how to redefine the way your customer’s data is obtained, stored, processes and secured.

Benefits of the GDPR Training
We offers training courses with exam and certification on Data Protection according to GDPR that will help you to:

Protect an organization’s reputation
Minimize security incidents
Build customer trust
Retain existing customers and attract new customers
Facilitate data access
Ensure a stronger enforcement of rules
Enable accurate storage of customer data
Enable adequate access control
How do I get started with the GDPR Training?
The first step is to get equipped with the GDPR fundamentals which will help you reach compliance. Our training courses are delivered by experienced trainers who will help you understand the benefits and how it can be applicable to your organization.

With the adequate combination of focus and dedication, you can become certified and distinguish yourself in the competitive market.

Our experts are here to assist you throughout the entire process; If you need help getting started follow the link below:

Contact us to begin with the first step

Certified GDPR training courses available
Learn more about the General Data Protection Regulation through the training courses listed below. During the training course you will learn all the necessary tools and methods that will enable you to assist your organization in achieving and maintaining its compliance with GDPR requirements.

GDPR Introduction
GDPR Introduction training course enables you to comprehend the basic concepts and requirements of the General Data Protection Regulation (GDPR). This training will also help you understand the responsibility of data handling, processing and the role of a data controller.

Learning objectives:

Understand the basic concepts and components of Data Protection
Understand the data protection principles, challenges, issues and the importance of a data protection officer, controller and processor
Understand the concepts, approaches, methods and techniques for the effective protection of data
GDPR Foundation
Become familiar with the concepts and requirements of General Data Protection Regulation (GDPR). This course will help you learn the basic elements of implementing and managing a compliance framework in terms of protecting personal data.

Learning objectives:

Understand the General Data Protection Regulation requirements and the fundamental principles of privacy
Understand the obligations, roles and responsibilities of the Data Protection Officer
Understand the concepts, approaches, methods and techniques to effectively participate in the implementation process of a compliance framework with regard to the protection of personal data
GDPR - Certified Data Protection Officer
Obtain all the competencies and knowledge necessary to lead all the processes for complying with the requirements of the General Data Protection Regulation (GDPR) in an organization. Moreover, this course will also provide you all the operational skills and knowledge necessary to perform the activities that are required to maintain compliance with the General Data Protection Regulation.

Learning objectives:

This training is based on both the Regulation and best practices
Lecture sessions are illustrated with practical questions and examples
Practical exercises include examples and real case discussions
Practice exercises are similar to the Certification Exam

Health, Safety and Environment Management Trainings

What is Health, Safety and Environment (HSE)?Health, safety and environment (HSE) refers to a branch, or department, within a company that is responsible for the observance and protection of occupational health and safety rules and regulations along with environmental protection. Chose from our list that suite your career. Certified Associate HSE Level and Certified Lead HSE

Human Resource Management

What is Human Resource Management? Human resources (HR) plays a key role in modern organizations. IMPACT human resources courses will introduce you to the most important responsibilities of a human resource manager, as well as the most essential modern human resource management modern human resource management practices and procedures. This HR Management Course will allow you a different perspective to look at an organization. Not only it will help you enhance your artistic skill towards your work but will also provide you with a strategic viewpoint of employee relation and their management.

Human Resources Security Training

What is Human Resources Security?
The Human Resource Security discipline is designed to examine key controls applied before, during, and after the hiring of human resources. These controls include but are not limited to the definitions of roles and responsibilities, recruitment, contracting terms and conditions, awareness, education and training, disciplinary processes, termination of activities.

Additionally, the controls address the return of assets and management of access rights, in accordance with the guidelines established in the section of Human Resources Security of the ISO/IEC 27002 standard.

Why is Human Resources Security important for you?
By following the guidelines of this framework, organizations will be able to maintain a stable human resource management system that is suitable to their conditions and ensures the availability, integrity and confidentiality of the information related to human resources activities.

Benefits of Human Resources Security
IMPACTHuman Resources Security Certificate will prove that you have:

The necessary knowledge to assist in implementing a secured structure of human resources management.
Understood the implementation of Human Resources Security Controls in organizations, by adhering to the framework and principles of the ISO 27002.
Understood the relationship of the Human Resources Security management components, including roles and responsibilities, awareness, education, training, termination of activities, hiring, and recruitment.
The necessary skills to support an organization in implementing and managing the Human Resources Security Controls based on ISO/IEC 27002.
The ability to help organizations play an active and important role in the KEY controls that are applied before, during, and after the hiring of human resources.
The necessary skills and knowledge to improve the Human Resources Security Management processes in an organization.
How do I get started with Human Resources Security Training?
Interested in expanding your knowledge and advancing your skills on Human Resources Security? IMPACT experts are here to ease the certification process, provide you with comprehensive theoretical and practical instructions, as well as help you obtain a globally Certified Human Resources Security credentials.

Contact us to start with the first step

Certified Human Resources Security training courses available
Learn more about the Human Resources Security industry by attending the Human Resources Security Foundation training courses. See the options below, you can find the training that best suits you and your career.

Human Resources Security Foundation
Become acquainted with the best practices of Human Resources Security Management System.